Aureus Platforms Private Limited (“Aureus”, “we”, “us”) provides fitness centre management software. This policy explains how we handle information when you use our mobile app, web admin, and related services.
1. Data collection
We collect fitness centre owner account data (name, email, phone, business details) and member data you or your staff enter, which may include personal identification, contact details, physical vitals, attendance, fees, and health-related records needed to operate your centre.
2. Biometrics
Where face check-in is enabled, enrollment data is securely hashed and processed via our cloud providers. We do not store raw face images for long-term retention in our application databases.
3. How we use data
We use collected information to provide and improve the service, including:
- Account authentication and access control
- Member management, billing, and attendance
- Notifications and operational analytics
- Customer support and security monitoring
4. Third-party services
We rely on trusted processors to run the product, including Google Firebase, Amazon Web Services, Cashfree Payments (payment processing and marketplace settlements), and WhatsApp (where you initiate messaging). These providers process data only as needed to deliver their services to us.
5. Your responsibilities
Fitness centre operators must obtain appropriate consent from members before collecting personal or health data and must comply with applicable laws in their jurisdiction.
6. Retention and security
We apply technical and organisational measures appropriate to the nature of the data. Retention periods depend on your subscription, account status, and legal requirements.
7. Contact
Questions about this policy / Contact us:
Email:
aureusplatformspvtltd@gmail.com
Phone:
+91 77366 49772